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HIROYUKI TAKAHASHI—President & CEO

With decades of experience in operations, outsourcing, and customer care, Hiroyuki leads tele-net with a commitment to innovation and integrity.

Under his leadership, the company has expanded to include multiple contact centers throughout Japan and a growing international presence — all while staying true to the core value of omotenashi: anticipating needs and delivering service with sincerity.

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PARKER ANDRUS—VP, Global Operations

Parker’s journey with tele-net began on the client side, partnering with the team to support a high-end kitchen retailer’s expansion into Japan.

Today, as Vice President of Global Operations, he draws on deep experience in international business development to bridge cultural and market divides. His leadership helps deliver the omotenashi-inspired service that defines tele-net’s people-first approach.

Ian Blotter—General Manager

Ian brings over 20 years of experience in customer service and operations to his role leading tele-net’s U.S. expansion. Based in Las Vegas, he oversees day-to-day operations and ensures that the company’s high standards of service carry across borders.

With a strong background in team leadership and process optimization, Ian plays a key role in delivering the trusted, people-first support that defines tele-net’s global approach.