Join Our Team

At tele-net America, we believe that great service starts with great people. That’s why we invest in our team, offering a supportive environment where you can grow your skills and make a real impact—every single day. Whether you’re helping a customer, supporting a teammate, or solving a problem behind the scenes, your work matters here.

We bring together decades of experience and the spirit of Japanese hospitality to create customer experiences that feel personal, seamless, and human. When you join tele-net, you’re not just taking a job—you’re becoming part of a team that values care, consistency, and connection.

 

OPEN POSITIONS

  • Location: Las Vegas, NV (On-site)
    Type: Full-time and Part-time
    Pay: $17.00/hr
    *Please email resume to iblotter@tele-net-global.com to be considered

    The Job At-A-Glance
    We are seeking a Customer Service Representative who loves talking to people and proactively solving issues. You will be the customers' first point of contact, providing exceptional service and support. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

    Essential Functions

    • Answer inbound calls from customers and assist in a professional and courteous manner.

    • Address customer inquiries, concerns, and complaints efficiently.

    • Resolve customer issues by providing accurate information and solutions.

    • Document customer interactions and maintain detailed records.

    • Follow company guidelines and procedures to ensure consistency and quality of service.

    • Collaborate with team members and other departments to resolve complex issues.

    • Maintain a high level of product and service knowledge to provide accurate information to customers.

    Qualifications

    • A high school diploma or equivalent, as well as additional education or relevant certifications, are a plus.

    • Proven experience in a customer service or call center role.

    • Excellent interpersonal and communication skills (verbal and written), fluent English, and articulate.

    • Ability to work efficiently, independently, and cohesively, consistently producing quality results.

    • Ability to handle stressful situations with professionalism and patience.

    • Proficiency in using computer systems and software applications.

    • Flexibility to work in shifts, including evenings, weekends, and holidays.

    Job Preferences

    • Proven customer support experience or experience as a Client Service Representative for a SaaS, Fintech or Healthcare is highly desired for this role.

    • Experience in Hospitality

    What We Offer You

    • Paid time off

    • Opportunities for advancement

    • A positive and respectful work environment

    • Ongoing training & personal development

    Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

  • Location: Las Vegas, NV (On-site)
    Type: Full-time and Part-time
    Pay: $17.00/hr
    *Please email resume to iblotter@tele-net-global.com to be considered

    The Job At-A-Glance
    We are seeking a Spanish Speaking Customer Service Representative who loves talking to people and proactively solving issues. You will be the customers' first point of contact, providing exceptional service and support. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

    Essential Functions

    • Answer inbound calls from customers and assist in a professional and courteous manner.

    • Address customer inquiries, concerns, and complaints efficiently.

    • Resolve customer issues by providing accurate information and solutions.

    • Document customer interactions and maintain detailed records.

    • Follow company guidelines and procedures to ensure consistency and quality of service.

    • Collaborate with team members and other departments to resolve complex issues.

    • Maintain a high level of product and service knowledge to provide accurate information to customers.

    Qualifications

    • A high school diploma or equivalent, as well as additional education or relevant certifications, are a plus.

    • Proven experience in a customer service or call center role.

    • Excellent interpersonal and communication skills (verbal and written) in Spanish.

    • Ability to work efficiently, independently, and cohesively, consistently producing quality results.

    • Ability to handle stressful situations with professionalism and patience.

    • Proficiency in using computer systems and software applications.

    • Flexibility to work in shifts, including evenings, weekends, and holidays.

    Job Preferences

    • Proven customer support experience or experience as a Client Service Representative for a SaaS, Fintech or Healthcare is highly desired for this role.

    • Experience in Hospitality

    What We Offer You

    • Paid time off

    • Opportunities for advancement

    • A positive and respectful work environment

    • Ongoing training & personal development

    Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.