OUR SERVICES

All our contact center services are at your disposal to provide the best support for your customer. In addition, the team that will be dedicated to your company will learn everything that is needed to serve your customers exactly how you want—product information, promotions and policies, specific jargon, brand messaging, company mission, etc. In essence, you will have the equivalent of an in-house support team without the in-house support costs.

Our contact centers are equipped to handle all of your technical needs. Our support specialists are trained to delight each of your customers.

CALL CENTER SUPPORT

  • Order Fulfillment

  • Product/Service Inquiries

  • Technical Support

  • Back Office Support

  • Lead Generation

  • Sales/Marketing Campaigns and Promotions

NON-VOICE SERVICES

  • E-mail Support

  • On-line Chat

BUSINESS PROCESS OUTSOURCING

  • Data Entry

  • Data Mining

  • QA Testing

  • List Organization/Consolidation

  • Site Maintenance and Construction

VIRTUAL ASSISTANT

  • Phone/Chat

  • Appointment Setting

  • Digital Filing

  • Secretarial Tasks

LANGUAGES

  • English

  • Spanish

  • Japanese

  • Chinese (Mandarin/Cantonese)

  • Korean

Don't see exactly the service that you are looking for? Let us know!